Customer Services Supervisor

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Recruitment Information

  1. Work location: Long An
  2. Industry: Customer Service , Sales / Business Development , Supply chain
  3. Job level: Team Leader / Supervisor
  4. Job type: Permanent
  5. Salary: 25 - 35 tr.VND

 

Job description

  • Identify any customer concerns, investigate and resolve problems, and respond to customerinquiries;
  • Provide responsive order management support including order entry, or expediting and shipment information to customers;
  • Partner with Inside Sales to achieve sales goals;
  • Train and provide development opportunities for staff. Ensure annual goals are complete and communicated;
  • Positively lead and influence team members to partner together to achieve individual and business goals;
  • Perform general management duties.

Job Requirement

  • Bachelor’s degree;

  • 5 years of working experience in Supply Chain, Customer Service, merchandising, Procurement, Order Management;

  • Experience in manufacturing is an advantage;

  • Strong people management skill and experience;

  • Customer oriented, strong analytical and problem solving skills;

  • Strong written, verbal skills in both English and Vietnamese, and telephone skills;

  • Speak Chinese or another second foreign language is an advantage;

  • Understand MS Office.  

Required Job Skills

management expediting merchandising procurement manufacturing