Technical Operation Support Engineers


Recruitment Information

  1. Work location: Da Nang , ,
  2. Industry: IT - Hardware / Network , IT - Software
  3. Job level: Experienced
  4. Job type: Permanent
  5. Salary: Negotiable


Job description

Job Description

We are looking for several engineers to provide world-class support to a global mobile application company.  We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the world, willing to work off-hours and have the following skills:

Job Requirement

Job Requirement

Technical Operation Support Level 2 Engineer:

  • Very good in English communication.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
  • Knowledge on LAN, WAN, VPN and other network service connections requisites.
  • Ability to work on command line interface in a UNIX or Linux environment.
  • Understanding of network monitoring tools: Zabbix , PRTG or an equivalent system. 
  • Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus.
  • Database: basic knowledge in Oracle, SQL.
  • Working based on Shifts Transfer.
  • On call possibility.
  • Can work onsite if required.

Technical Operation Support Level 1 Engineer:

  • Good command of English skills (speaking, reading, listening and writing) is required.
  • Having knowledge of Email, Chatting, phone communication.
  • Having knowledge of Excel, Word.
  • Working based on Shifts Transfer, night shift (2-3 night shift/week) and day shift.
  • Having knowledge of Mobile application is a plus.

Required Job Skills

English Network Operations Center (NOC) Tomcat Python Ruby Nginx

Other Information

- Opportunity to travel to client sites in the Silicon Valley and other interesting locations 
- Competitive salary 
- Annual salary review 
- 13-month salary 
- Project bonus + overtime salary 
- Five working days per week
- Social insurance contribution according to high salary
- Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...
- Dynamic and comfortable working environment.

**Chance to work onsite and achieve so many great things such as:

  • Work face to face with clients, help enhance the client facing skills and English skills.
  • Accumulate onsite-offshore coordination experience.
  • Receive both salary in offshore and per diem allowance in onsite and save good amount to take back home.
  • Be provided with the good onsite hotel accommodation.
  • Learn and understand the client business in better way as well as exposure to international market.
  • Make the resume become attractive and great as the onsite work experience is mentioned.
  • Get to know a new culture as well as visit several famous and beautiful tourism destinations.

Opportunity to travel to client sites in the Silicon Valley and other interesting locations.

Other Information:

Please send resume and cover letter indicating which level of engineer you are applying and explaining why you're a good match for this position.

Company Overview

Company size: 100 - 499

EVIZI is a leading provider of technology solutions and outsourcing services to customers worldwide. With our unique dual-shore model featuring a headquarters in the heart of California’s Silicon Valley and locations in Atlanta and Minneapolis coupled with technology centers located in strategic...

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