Customer Service Executive (English-Chinese/Japanese/Korean bilingual)

FindTalent's Clients

Thông tin tuyển dụng

  1. Nơi làm việc: Long An , ,
  2. Ngành nghề: Dịch vụ khách hàng , Biên phiên dịch , Chuỗi cung ứng
  3. Cấp bậc: Mới tốt nghiệp
  4. Hình thức làm việc: Nhân viên chính thức
  5. Mức lương: Thỏa thuận


Mô tả công việc

Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.


  • To respond and ensure the customer enquiries and requests are addressed in a timely manner;
  • To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met;
  • To handle customer complaints according to the Company procedures and service standard;
  • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information;
  • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team;
  • To assist and back up other team members and provide supports and report to Supervisor.

Yêu cầu công việc

  • Bachelor’s degree;
  • At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Order Management...;
  • Strong written, verbal skills in English or English-Chinese/Japanese/Korean bilingual;
  • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software;
  • Excellent customer service & presentation skills.

Kỹ năng công việc cần có

executive pricing sales procurement lotus