Customer Service Executive (English-Chinese bilingual)

FindTalent's Clients

Thông tin tuyển dụng

  1. Nơi làm việc: Long An , Hồ Chí Minh ,
  2. Ngành nghề: Dịch vụ khách hàng , Biên phiên dịch , Bán hàng / Kinh doanh
  3. Cấp bậc: Mới tốt nghiệp
  4. Hình thức làm việc: Nhân viên chính thức
  5. Mức lương: Thỏa thuận

 

Mô tả công việc

Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.

***Responsibilities​:

  • To respond and ensure the customer enquiries and requests are addressed in a timely manner;
  • To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met;
  • To handle customer complaints according to the Company procedures and service standard;
  • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information;
  • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team;
  • To assist and back up other team members and provide supports and report to Supervisor.

Yêu cầu công việc

  • Bachelor’s degree;
  • At least 01 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Order Management...;
  • Strong written, verbal skills in English or English-Chinese/Japanese/Korean bilingual;
  • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software;
  • Excellent customer service & presentation skills.

Kỹ năng công việc cần có

executive pricing sales procurement lotus

Thông tin công ty

FindTalent's Clients
TS2, Suite 204, The Tresor Building 39 Ben Van Don St, W.12, Dist..4, HCMC
Quy mô: 10 - 24

Findtalent.vn is a Professional Recruitment Agency in Vietnam. We are a qualified service offering total recruitment solutions from non-management to executive management level.

With management board who have over 15 years experience in the field of online business and 10 years in recruitment...

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