Documentation Assistant Manager

FindTalent's Clients

Recruitment Information

  1. Work location: Ho Chi Minh
  2. Industry: Freight / Logistics / Warehouse , Supply chain
  3. Job level: Team Leader / Supervisor
  4. Job type: Permanent
  5. Salary: Negotiable

 

Job description

Team management tasks:

  • Train new staff. Manage/ control team workload/ productivity;
  • Control team performance to make sure no penalty/ loss/ complaint on any shipment;
  • Review/ keep updated on all Policies/ SOPs and instruct clearly to the team;
  • Make sure Policies/ SOPs will be followed under strict discipline;
  • Be 1st escalation level to support and solve the issues of the team;
  • Proactively provide ideas/solutions to develop the process/ performance of the team;
  • Well complete other tasks/ projects assigned by high-level;

Daily operation tasks

  • Contact the client/agent to get the shipment detail;
  • Prepare Shipping Instruction submitted to carriers/co-loader;
  • Work closely with related parties (shipping line, carrier, and agent) to arrange the shipping plan. Issue the debit note/invoice to customers/ overseas for each shipment;
  • Tracing shipments and updates to customers & overseas partners;
  • Filing AMS / ISF / E-manifest;
  • Making weekly/monthly data reports of the shipping plans;
  • Report to the manager or upper level when required.

Job Requirement

  • Bachelor's degree in Business Administration, Foreign Trade; Logistics;
  • At least 5 years of experience working for LOGISTICS FORWARDER TP TRADE and 3 years at the same level;
  • Having experience in US, CANADA documentation, both nominated & freehand shipments is an advantage;
  • Being careful, responsible, dynamic, enthusiastic & hard working;
  • Persuasive speaking, willingness to improve are the top customer service attributes a representative needs;
  • Good at communication Skills (Negotiation & Convincing Skills);
  • Good at Excel;
  • Good command of English (both verbal & written);
  • Team Work (Collaboration; Conflict Resolution; Challenge and Support);

Required Job Skills

logistic forwarding logistic documentation documentation supervisor documentation team lead leadership management english speaking

Other Information

  • Competitive salary & allowance
  • SHUI based on 100% gross salary
  • 2 days of sick leave per month
  • Annual health check-up
  • Other benefits to be discussed during the interview