Assistant Manager

CÔNG TY TNHH VINTAGE COLLECTION

Recruitment Information

  1. Work location: Ho Chi Minh
  2. Industry: Restaurant / Hotel
  3. Job level: Manager
  4. Job type: Permanent
  5. Salary: 0 - 0 tr.VND

 

Job description

  • Ensures that all team members deliver a high level of guest service at all times.
  • Handles all customer issues and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.
  • Works with the Outlet manager and supervisors to train team members in guest service skills.
  • Reports customer issues to the Directors.
  • Oversees the preparation and update of training materials.
  • Ensures restaurant standards have been implemented at an international level.
  • Monitors operations and schedules and manages team effectively and efficiently in both peak periods and low business periods.
  • Checks customer satisfaction on a daily basis and reports back to the Directors daily.
  • Ensures that all team members work in a supportive and flexible manner with each other.
  • Ensures that all team members are fully up to date with the product knowledge and the restaurant food and beverage menu/offerings.
  • Rosters team members effectively and efficiently.
  • Manages the punctuality and grooming of all team members, ensuring that they have the correct uniform and have a high level of personal appearance and hygiene.

Job Requirement

  • A big smile and friendly personality.
  • Experience in an proffesional environment.
  • Passion and diligence
  • Honesty
  • Good English
  • Long term commitment to the job and to grow!
  • Ready to have some fun!

Required Job Skills

English

Other Information

Benefit: 

  • A competitive salary depending on experience.
  • Service Charge each month
  • Allowance meals cooked in-house
  • Social insurance, Health Insurance, Unemployment Insurance as Legislation Law.
  • Annual Leave.
  • Restaurant discounts at our venues